Meet Our Mechanical Operations Manager

Craig Jenkinson

Position: Contract Manager

Time at GMS: Twelve years

Craig says:

“I worked for GMS from the age of sixteen until I was twenty three as an apprentice plumber. Then I left for a while and came back three years later. All-in-all it’s been twelve years and in that time I’ve learnt so much – there have also been a lot of laughs!

“GMS was a great place to train. When I was initially taken on as an apprentice I was exposed to all aspects of work at the company. I assisted with legionella risk assessments on site and learnt all about the guidance process and reporting. I was also tasked with carrying out Planned Preventative Maintenance (PPM) visits, clean and disinfections, and Thermostatic Mixing Valve (TMV) servicing – where I would work alongside the qualified engineers.

“On the days I was not carrying out risk assessments/PPM work, I worked with the plumbers learning other aspects of the trade. It was a great education.

“After completing my apprenticeship, I greatly developed my understanding of water systems and associated legionella risks. I also undertook plumbing jobs and legionella remedial work, identifying issues with current systems and providing recommendations on how to rectify problems. My role then changed to a lead mechanical engineer where I came full circle and took on the training of junior engineers. 

“Currently, I oversee the day to day mechanical remedial/plumbing works and manage a team of engineers completing various tasks – from tank replacements and water heater fitting, to minor dead leg removal. I also carry out mechanical surveys of water systems to ensure they are operating in a way that minimizes the risk of bacteria proliferation.

“The company has grown from strength to strength over the years and there tends to be a low turnover of staff which is testament to the way GMS is run. When I first started, the clients were all local, however today services are delivered over large parts of the country and this reach is continuing to grow.

“One of the best things about working here is the way the GMS accommodates the individual needs of its staff. Shift patterns are flexible which helps a lot. Also, I love an early Friday finish – that’s a great idea!


“The highlight of my career was when I was nominated for Apprentice of the Year and was presented with an award by ‘Barry from East Enders’!” Lol!

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